Return & Refund Policy

This Return & Refund Policy applies to purchases made from Hat Noble.

Hat Noble is operated by Yiwu Bapai Trading Co., Ltd, a business registered in China. Throughout this policy, "Hat Noble", "we", "us", and "our" refer to the Hat Noble brand and its operating entity.

At Hat Noble, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 30 days after receiving your item.

---

EU Right of Withdrawal

If you are located in the European Union, you have the right to withdraw from your purchase within 30 days of receiving the last item in your order, without giving any reason.

To exercise your right of withdrawal, please submit a return request through your account at https://account.hatnoble.com or contact us at hello@hatnoble.com.

We will reimburse all payments received from you, including standard delivery costs, without undue delay and no later than 14 days after we receive your return request.

---

Return Eligibility

To be eligible for a return, your item must be:

• Unworn, unused, and unwashed
• In its original condition
• With original tags and packaging, if applicable
• Free from stains, odors, damage, or signs of wear

Items that do not meet these conditions may not be accepted for return.

---

How to Start a Return

To request a return, please submit a return request directly through your account at https://account.hatnoble.com, or contact us at hello@hatnoble.com with your order number and the reason for your return.

EU customers can also exercise their right of withdrawal by submitting a return request through their account at https://account.hatnoble.com or by contacting us at hello@hatnoble.com.

Please do not send items back without contacting us first. Returns sent without prior approval may not be accepted.

---

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

We recommend using a trackable shipping service, as we are not responsible for returns lost in transit.

---

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it. If your item is damaged, defective, or incorrect, contact us at hello@hatnoble.com within 7 days of delivery.

Please include your order number and clear photos of the item and packaging. If the issue is confirmed, we will offer a replacement, refund, or other appropriate solution.

---

Exchanges

If you need a different color, size, or style, please contact us at hello@hatnoble.com.

The fastest way is to return the original item and place a new order after your return is approved.

---

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method. Please allow 5–10 business days for your bank or payment provider to process the refund.

---

Non-Returnable Items

The following items are not eligible for return:

• Gift cards
• Final sale or clearance items
• Items that have been worn, washed, damaged, or altered
• Items returned without prior approval

---

Order Cancellations

If you need to cancel an order, you can submit a cancellation request through your account at https://account.hatnoble.com before your order is fulfilled.

Once an order has been shipped, it can no longer be cancelled. For any questions regarding cancellations, please contact us at hello@hatnoble.com.

---

Contact

For return or refund questions, please contact us at:

Hat Noble

Operating Entity: Yiwu Bapai Trading Co., Ltd 

Registered in: China 

Email: hello@hatnoble.com 

Website: https://www.hatnoble.com